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Find answers to frequently asked questions about our features and services, as well as the information you may need to enjoy your stay at Mercer Residences Sevilla.

The hotel

Located in Seville's Old Town, Mercer Residences is an exclusive establishment housed in the Casa-Palacio de los Marqueses de Nervión, a fully renovated and equipped 17th-century manor house.

Mercer Residences Sevilla features 26 rooms and suites distributed across 5 categories: Superior, Duplex, Deluxe Suite, Mercer Suite, and Marquesa Suite, all equipped with a kitchenette and private bathroom.

The hotel boasts two spectacular courtyards, accessible elevators, a rooftop terrace, and nearby parking.

Mercer Residences Sevilla is a pet-friendly establishment that welcomes non-aggressive pets up to 15 kg, with a supplement of €50 per night per pet, payable upon departure. Other pets are not permitted.

For guests traveling with their pets, we offer our pet-friendly service, which includes a welcome gift in the room, a dog bed, a water bowl, and a food bowl (subject to availability).

Mercer Residences Sevilla is a non-smoking establishment. Smoking is prohibited in the rooms and other areas of the hotel. Mercer Residences Sevilla features a quiet rooftop terrace with garden furniture and views of the city's cliffs, available for guests

Mercer Residences Sevilla features a quiet rooftop terrace with garden furniture and views of the city's cliffs, available for guests

Rooms

Rooms and suites at Mercer Residences Sevilla are equipped with heating and air conditioning.

Rooms and suites at Mercer Residences Sevilla are soundproofed for the complete rest of our guests.

Mercer Residences Sevilla offers free Wi-Fi in all rooms and common areas, so our guests can stay connected during their stay.

All our rooms are equipped with a free safe for our guests' peace of mind.

Mercer Residences Sevilla offers a complimentary minibar in all its rooms.

All rooms at Mercer Residences Sevilla have a hairdryer, bathrobes, slippers, and a makeup mirror.

Mercer Residences Sevilla offers complimentary toiletries from Eight & Bob for the comfort of our guests.

All our rooms have a coffee and tea maker with a selection of complimentary coffees and teas.

The rooms at Mercer Residences Sevilla do not have a bathtub, but rather a glass-enclosed rain shower. At Mercer Residences Sevilla, we offer dry cleaning and ironing services upon request, including same-day express service, so your clothes are ready when you need them.

At Mercer Residences Sevilla, we offer dry cleaning and ironing services upon request, including same-day express service, so your clothes are ready when you need them.

Mercer Residences Sevilla provides guests with an iron and ironing board in their room (upon request).

Mercer Residences Sevilla offers free cribs for children up to 2 years old, as well as high chairs, available upon request and subject to availability.

At Mercer Residences Sevilla, children up to 5 years old stay free of charge when using existing beds. A daily charge of €50 will apply for extra beds and will be included in the total price of your stay shown on your booking confirmation. Extra beds are available upon request and subject to availability. For more information or to make a reservation, our team will be happy to assist you: info@mercerresidencessevilla.com | T. +34 630 035 016.

Mercer Residences Sevilla offers an accessible room, designed for guests with reduced mobility.

Mercer Residences Sevilla offers an accessible room, designed for guests with reduced mobility. Our Deluxe Suites can accommodate up to 3 people. Our Mercer Suites and Marquesa Suites can accommodate up to 4 people, making them perfect for family stays in the heart of Seville.

For your maximum comfort, Mercer Residences Sevilla offers a dental kit (toothbrush and toothpaste), a toiletries kit (cotton pads and cotton swabs), shower gel, shampoo and body lotion, a shaving kit, a shower cap, a comb, shoe cleaner, a shoehorn, and a sewing kit upon request.

The beds at Mercer Residences Sevilla are Queen and King size and feature 400-thread-count Egyptian cotton sheets.

Some rooms at Mercer Residences Sevilla have a private balcony or terrace. Others offer access to one of the hotel's courtyards. For more information or to make a reservation, our team will be happy to assist you: info@mercerresidencessevilla.com T. +34 630 035 016.

The rooms at Mercer Residences Sevilla are equipped with a glass-enclosed rain shower, as well as a kitchenette with appliances and cookware, a TV with international channels, and a direct-dial telephone.

We also offer an in-room breakfast pack with locally sourced products, laundry and ironing service (upon request), and a menu of massages and beauty treatments in your room (upon request).

Services

At Mercer Residences Sevilla, we offer dry cleaning and ironing services (upon request) so your clothes are ready when you need them.

Mercer Residences Sevilla offers a breakfast pack featuring local products, allowing you to enjoy breakfast in the privacy of your room (upon request).

Mercer Residences Sevilla offers complimentary access to the facilities of its sister hotel, the 5-star EME Catedral Mercer, located 900 meters away: access to the EME hotel's 24-hour gym with personal trainer services (upon request), as well as access to the EME hotel's rooftop pool and solarium with direct views of the Cathedral and the Giralda.

Mercer Residences Sevilla offers electric bike rentals so you can explore Seville at your own pace. We also offer fresh flower delivery to your room and are pet-friendly (upon request).

Our Concierge team will be happy to assist you with services such as restaurant reservations, purchasing tickets for monuments and shows, personal shopper service, babysitting service, booking transport and transfers, organizing excursions, etc.

Kids & Families

At Mercer Residences Sevilla, children up to 5 years old stay free of charge when using existing beds. A daily charge of €50 will apply for extra beds and will be included in the total price of your stay shown on your booking confirmation. Extra beds are available upon request and subject to availability. For more information or to make a reservation, our team will be happy to assist you: info@mercerresidencessevilla.com | T. +34 630 035 016.

Mercer Residences Sevilla offers free cots for children up to 2 years old, as well as high chairs, available upon request and subject to availability.

Reservations and Guest Information

Check-in is at 3:00 PM. Check-out is at 12:00 PM.

Only a passport and credit card are required to check in at Mercer Residences Sevilla.

The cancellation policy depends on the rate booked.

Reservation modifications depend on the rate booked.

Room rates include 10% VAT.

For reservations of more than 3 rooms, special conditions and supplements may apply.

To book your stay, visit our website or contact our team who will be happy to assist you: info@mercerresidencessevilla.com | T. +34 630 035 016.

The hotel will send you an email with your booking confirmation.

Mercer Residences Sevilla offers luggage storage for guests staying at the hotel.

Mercer Residences Sevilla has a 24-hour reception.

Mercer Residences Sevilla offers special promotions through the hotel's website.

Location, Transportation and Parking

Mercer Residences Sevilla does not have its own parking, but offers an agreement with a Saba parking garage located less than 200 meters from the hotel.

Mercer Residences Sevilla is 6 km from the Seville-Santa Justa AVE train station.

Mercer Residences Sevilla is 10 km from Seville Airport.

Mercer Residences Sevilla is located in the heart of Seville's Old Town, next to Plaza de la Encarnación (home to the Metropol Parasol, also known as Las Setas), the Casa-Palacio de la Condesa de Lebrija, the Museum of Fine Arts, the Palacio de Dueñas, the Basilica of Jesús del Gran Poder, and the Church of Divino Salvador, among other points of interest.

The Mercer Residences Sevilla neighborhood is an alternative and authentically Sevillian area, where local shops, galleries, traditional bars, creative gastronomic proposals and new cultural spaces coexist.

Seville's main shopping streets are less than 400 meters away: Calle Sierpes, Calle O'Donnell, and Calle Rioja.

A short walk away are some of Seville's most traditional and renowned bars, wineries, and restaurants, where you can enjoy local cuisine. An ideal location to discover both the local culinary essence and creative and renowned concepts within Seville's gastronomic scene.

Contact

Mercer Residences Sevilla is located at Calle Amor de Dios, 6, 41002 Seville. You can contact us by phone at +34 630 035 016 or by email at info@mercerresidencessevilla.com